Contact us

Reach the FranchiseKosh team, report an error or raise a data-protection request.

Draft — pending legal review. This page describes how the service works today and will be finalised after review by our legal advisers.

General enquiries

Email [email protected]. We aim to reply within two working days.

For brands

To claim, correct or remove a listing, open the brand page and use “Is this your brand? Claim it”, or email us from your company address. To list a new brand, submit it here.

Report an error

Every brand page has a report option. You can also email the page address and what is wrong; see our editorial policy for how corrections work.

Grievance Officer and data requests

For complaints, or to access, correct or erase your personal data (see our Privacy Policy), write to the Grievance Officer at [email protected]. We acknowledge grievances within 24 hours and aim to resolve them within 15 days.

Grievance Officer, FranchiseKosh

Last updated: 3 October 2026